Hotel · Mexico City · Federal District
Orchid House Mexico City
A five-star stay in the heart of Polanco, steps from dining and Chapultepec Park.
- In the heart of Polanco, steps from top restaurants and bars
- Rated 8.7 for service and 9.6 for location by guests
- Rooms feature air conditioning, minibar, and tea/coffee facilities
8.3
Great
282 reviews
Booking.com 8.3 · 282 reviews
About
Orchid House Mexico City
Orchid House Mexico City sits on Campos Eliseos in Polanco, one of the capital's most desirable neighborhoods. The hotel is a six-minute walk from Bernardini and close to the restaurants, bars, and boutiques of Polanco, as well as Bosque de Chapultepec. Guests consistently highlight the safe, central setting and the ease of exploring on foot or by quick taxi ride.
The property offers a range of suites and rooms, each with air conditioning, heating, and a coffee machine. Thoughtful touches like a welcome drink, in-room breakfast, and housekeeping add to the stay. Common areas are decorated with floral arrangements and art, creating a warm, inviting atmosphere. Practical amenities include valet parking, a 24-hour reception, and free Wi-Fi in public areas.
- No smoking on site
- Free Wi-Fi in public areas
- Car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional location in Polanco — Guests repeatedly praise the safe, central setting, with easy access to restaurants, bars, and Bosque de Chapultepec. The hotel is a short walk from key spots and a quick taxi ride to other areas.
- Attentive service and details — Staff are consistently mentioned for their attention to detail and willingness to help, from welcome drinks to in-room breakfast service.
- Comfortable, well-equipped rooms — Rooms come with air conditioning, heating, coffee machines, and minibars, plus comfortable beds that guests highlight.
- Charming, welcoming atmosphere — The floral arrangements and curated art create a warm, cozy ambiance that guests find refreshing and inviting.
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Worth weighing
4 to weigh- Some rooms may feel compact — While rooms are well furnished, a few guests noted the size could be tight, especially for those expecting more space for the price point.
- Inconsistent breakfast experience for some — While many enjoyed in-room breakfast, a few guests had mixed feelings about the breakfast quality or timing.
- Limited on-site dining — The hotel offers in-room breakfast and a snack bar, but no full restaurant or bar on site, so guests may need to venture out for meals.
- Potential noise from central location — Being in the heart of Polanco means street activity and nearby nightlife could be audible in some rooms, though not cited by guests.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Suite
- 1 King-size bed,1 Double bed,1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Superior King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Superior Suite
- 1 King-size bed and 1 Sofa bed,2 Single beds or 1 Queen-size bed,1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Twin Room
- 2 King Size Beds,2 Double beds,2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Standard Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Elegant Twin Room
- 2 Single beds
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Safe deposit box
- Key access
- No smoking on site
- Allergy-free rooms
- Security
- Smoke detectors
- Fire extinguishers
Food & Drink
- In-room breakfast
- Snack bar
- Welcome drink
- Room service
- Tea and coffee facilities
- Mini-bar
Services
- Housekeeping
- Laundry
- Dry cleaning
- Paid shuttle service
- Car hire
- Fax/Photocopying
In-Room Amenities
- Air conditioning
- Heating
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Parquet floor
- AM/FM alarm clock
Outdoor & Parking
- Terrace
- Garden area
- Valet parking
- Car park
Accessibility
- Free Wi-Fi in public areas
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 282 reviews
Booking.com · 8.3 · 282 reviews
8.3Verified guest“Waking up to lush orchids all around was a highlight, and the breakfast served in bed was absolutely divine.”
8.3Verified guest“The location was incredible and felt very safe, right in the heart of the city. Carafe Coffee Roasters was just a 4-6 minute walk away, and the room had a private safe, minibar, and central heating. The bed was exceptionally comfortable, and having a bathtub was a nice bonus.”
8.3Verified guest“The room was well furnished with an iron and ironing board, coffee/tea maker, and TV. For GBP 115, I was satisfied with the value. The location is excellent and in a very safe neighborhood.”
8.3Verified guest“Nice location, close to the best restaurants, Polanco's bars, and Bosque de Chapultepec. The Polanco district is worth exploring.”
8.3Verified guest“It's right in the heart of the city, which made everything convenient.”
8.3Verified guest“The staff paid great attention to detail. Breakfast in my room was a delight, and the floral arrangements added a refreshing touch. It's also convenient for quick taxi rides around the city.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Polanco: One of Mexico City's most upscale neighborhoods, Polanco is known for its wide, tree-lined streets, high-end shops, and a concentration of acclaimed restaurants and bars. Stay here for easy access to some of the city's best food and nightlife.
Bosque de Chapultepec: This vast urban park is one of the largest city parks in the Western Hemisphere, offering museums, lakes, and walking trails. It's a short distance from the hotel and a great escape from the urban bustle.
Condesa and Roma Norte: These adjacent neighborhoods are known for their bohemian vibe, art deco architecture, and an eclectic mix of cafes, galleries, and restaurants. The hotel's location puts them within easy reach.
Dining highlights: Consult the front desk for personalized recommendations. Nearby, guests have praised Karisma Cantina for local flavors and Carafe Coffee Roasters for coffee and goodies.
76 Campos Eliseos, Mexico City, Federal District, 11560, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:00
- Check-out
- By 08:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 17 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Orchid House Mexico City?
Check-in is from 15:00 to 23:00, and check-out is from 08:00 to 12:00.
Is parking available at the hotel?
Yes, the hotel offers valet parking and public parking is available nearby.
Does Orchid House Mexico City allow pets?
No, pets are not allowed at the hotel.
What dining options are available at the hotel?
The hotel offers in-room breakfast and a snack bar. Room service is also available.
Are there any airports or transfer services?
The hotel provides a paid shuttle service and car hire for your convenience.
What are the room types available?
Room options include Deluxe Rooms, Standard King Suites, Deluxe King Suites, Deluxe Suites, Superior King Suites, Superior Suites, Twin Rooms, Standard Suites, and Elegant Twin Rooms.
The bottom line
Orchid House Mexico City is a solid choice for travelers who want to be in the center of Polanco with easy access to the city's best dining and green spaces. The service and room comfort are consistently praised, making it a reliable base for exploring Mexico City. Minor trade-offs in value and general experience are balanced by the excellent location.
8.3Based on guest reviews and ratings
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